Salesforce Admin 오답 정리(1)

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ADM-201 Exam - Free Actual Q&As, Page 1 | ExamTopics

 

(1) Inline editing updates the field when

• A. The field is saved/updated
• B. When the record is saved/updated
• C. When the return key is pressed
• D. None of the above

(2) Which of the following are part of the Service Cloud offering?

• A. Opportunities
• B. Knowledge
• C. Entitlements
• D. Campaigns
• E. Quotes

(3) In order to enable multi-currency feature in Salesforce, you must

• A. Contact Salesforce.com
• B. Check the Enable Multi-currency checkbox in your Chatter profile
• C. Operate your business in at least two different countries
• D. You cannot enable this feature once you've implemented Salesforce.

(4) Which feature effectively allows you to "lock" the converted amount on closed opportunities?

• A. Locale
• B. Company Profile
• C. Multi-currency
• D. Advanced Currency Management
• E. None of the above

(5) User interface settings are global settings and apply to all users of an org.

• A. True
• B. False

(6) Which of the following are true about List Views?

• A. Save list views for future use.
• B. Specify which groups of users have access to the list view.
• C. Print list views.
• D. Follow records and view related Chatter posts.
• E. Export List View data to Excel
• F. All of the above

(7) A _________ defines a collection of settings and permissions that determines what users can see in the user interface, and what they can do.

• A. Role
• B. Chatter feed
• C. Profile
• D. Company Profile

(8) Which of the following is not a standard Profile?

• A. System Administrator
• B. Read only
• C. Marketing Director
• D. Partner Portal User
• E. Standard Administrator

(9) If a user leaves your company, the system administrator should do the following to prevent future access to the Salesforce org.

• A. Delete their user record
• B. De-activate their user record
• C. Delete any accounts or contacts owned by that user
• D. None of the above

(9) Where can a system administrator go if they are trying to determine why a user cannot log in to Salesforce? (Choose all that apply.)

• A. The Login History related list on the user's record
• B. The user's profile
• C. Manage Users | Login History
• D. Call salesforce.com Support

(10) To prevent a user from logging into the Salesforce org outside normal business hours, the System Administrator would do this in:

• A. The user record
• B. The user's profile record
• C. Network settings
• D. The role hierarchy
• E. None of the above

(11) When a user logs in the first time to Salesforce, the following takes place (Choose all that apply.)

• A. A cookie is placed in the browser
• B. Pop ups are automatically disabled
• C. Their IP address is added to a trusted list
• D. They are prompted to answer a security question

(12) The system administrator needs to prevent telesales teams from logging into Salesforce outside of the office.
How will he/she do this?

• A. There is not way to do this
• B. Setup | Security Controls | Network Access and specify the team's range of IP addresses
• C. Add the range of IP addresses to the team's profile(s)
• D. Contact salesforce.com as this feature must be enabled

(13) Used to set the default levels of access for users to records they do not own.

• A. Organization Wide Defaults
• B. Roles Hierarchy
• C. Profiles
• D. Sharing Rules
• E. Manual Sharing

(14) If a user has public read-only access to records [that he/she does not own], the following are true.

• A. The user can view the record but not edit it
• B. The user can view and delete the record, but not edit it
• C. The user can change the owner of the record
• D. The user can search for the record
• E. The user can report on the record

(15) In a private sharing model, the following can be used when Role Hierarchy alone isn't sufficient when providing record access to users (Choose all that apply.)

• A. Forecasting
• B. Sharing rules
• C. Manual Sharing
• D. Teams (Account, Sales and Case)
• E. Apex Triggers

(16) Manual sharing allows administrators to grant one-off access to individual records, users cannot grant this access even if they own the record.

• A. True
• B. False

(17) The following can be done by a System Admin to a standard field.

• A. Change the field label
• B. Add help text
• C. Add/edit values of a picklist
• D. Delete the field
• E. All of the above
• F. None of the above

(18) AW Computing needs to track the manufacturer and model for specific computers and laptops. How can the system administrator ensure that manufacturer selected influences the values available for model.

• A. Create a multi-select picklist field that includes both manufacturers and models.
• B. Create a lookup field from the manufacturer object to the model object
• C. Create a manufacturer field as a controlling picklist and the model as a dependent picklist
• D. Create a manufacturer field as the dependent picklist and the model as the controlling picklist.

(19) Which of the following are true about formula fields?

• A. They are read-only
• B. They will not display on record edit pages
• C. They will not display on record detail pages
• D. They are not searchable
• E. They will not display on reports

(20) Use ____________ to filter or segment picklist values based on the user's profile.

• A. Record Types
• B. User Profiles
• C. Role Hierarchy
• D. Business Processes
• E. Field Level Security

(21) Which of the following objects support business processes?

• A. Cases
• B. Opportunities
• C. Campaigns
• D. Knowledge

(22) The system administrator has been asked to create a way to track Shipments of products to customers. Shipments should be closely tied to the Opportunity record and there may be more than one shipment record per Opportunity and the Opportunity should be required (i.e. Users cannot save a Shipment record without associating it to an Opportunity). The system administrator should create.

• A. A cross object formula displaying Opportunity ID on the Shipment record
• B. A Master - Detail relationship on the Shipment object to the Opportunity object
• C. A lookup relationship on the Opportunity object to the Shipment object
• D. A lookup relationship with a lookup filter from Opportunity to Shipment

(23) To enable Field History Tracking for an object, the system administrator must also add the related list to the page layout.

• A. True
• B. False

(24) In order to update records using the Data Loader, what field must be present in the csv file?

• A. Owner
• B. Salesforce ID
• C. Record Owner
• D. Object Name

(25) You will need a security token to access Salesforce via (Choose all that apply.)

• A. Import Wizard
• B. Data Loader
• C. Salesforce for Outlook
• D. All of the above

(26) The Data Loader can de-duplicate records during import.

• A. True
• B. False

(27) In order to import Opportunity records into Salesforce, a system administrator may use the Import Wizard.

• A. True
• B. False

(28) What should a system administrator consider before importing a set of records into Salesforce.

• A. The import file should include a record owner for each record
• B. Validation rules are not triggered when importing data using the import wizard
• C. Data should be de-duplicated in the import file prior to import
• D. Currency field values will default to the personal currency of the record owner

(29) Which of the following can be used to create a back-up of data from Salesforce?

• A. Weekly Data Export
• B. Data Loader
• C. Import Wizard
• D. Reports
• E. Dashboards

(30) Which statement about custom summary formulas is true?

• A. Reports can be grouped by a custom summary formula result
• B. Custom summary formulas can reference a formula field within a report
• C. Custom summary formulas can reference another custom summary formula
• D. Custom summary formulas can be used in a report built from a custom report type

(31) The following are true about scheduling and emailing reports.

• A. The running user determines whose data is visible on the report.
• B. The running user must have access to the folder in which the report is saved.
• C. All email recipients must have access to the same folder.
• D. The report is emailed within 30 minutes of the Preferred Start Time
• E. All of the above

(32) A Dashboard is a visual representation of data from multiple reports and (Choose all that apply.)

• A. Is comprised of up to 20 components
• B. Displays data from standard reports
• C. Has a running user to determine what data is visible
• D. Displays data as of the last time the dashboard was refreshed
• E. Always shows up to date data
• F. Can be scheduled to be refreshed and emailed automatically

(33) Users can post a static image of a component to the dashboard feed, a user feed or a group feed, this feature is called

• A. Dashboard Component Snapshot
• B. The Running User
• C. Chatter Groups
• D. Dashboard Component
• E. Dynamic Dashboards

(34) Dynamic Dashboards allow data to be displayed by the user viewing it, rather than by a specified running user - eliminating the need to create the same dashboard for multiple users.

• A. True
• B. False

(35) The system administrator was testing workflow rules and needs to delete pending time-based workflow actions. How can he/she do this?

• A. Delete the workflow rule
• B. Deactivate the workflow rule
• C. Delete the actions in the Time-based Workflow queue
• D. Reset passwords for all users of the org
• E. None of the above

(36) Queues can be made up of the following

• A. Users
• B. Public Groups
• C. Roles
• D. Profiles
• E. External Chatter Users

(37) The system administrator needs to ensure that all Leads coming from the website are assigned a website lead queue, that all Leads for a recent trade show are assigned to Matt Wilson and all other leads are assigned to Phil Smith. The system administrator will

• A. Create 3 assignment rules
• B. Create 1 assignment rule with multiple criteria entries
• C. Create an assignment rule and 2 workflow rules
• D. Use workflow rules to accomplish this

(38) Auto response rules can be used to send an automated yet tailored response to customers based on the information they provide via the Web-to-lead form.

• A. True
• B. False

(39) When Chatter is enabled in an org, the following happens (Choose all that apply).

• A. The Chatter app is added to the Force.com app menu
• B. The Chatter tab is added to all standard apps
• C. Accounts, Contacts, Cases, Leads and Opportunities are enabled for Chatter
• D. All users are added to the All Chatter group
• E. All of the above

(40) Chatter External license allow users outside the company to join public Chatter groups.

• A. True
• B. False

(41) Folders are used to organize the following (Choose all that apply.)

• A. Dashboards
• B. Reports
• C. Documents
• D. Email templates
• E. All of the above
• F. None of the above

(42) Record types specify the following elements.

• A. Picklist values
• B. Page layouts
• C. Business processes
• D. All of the above
• E. None of the above

(43) Which objects support business processes?

• A. Opportunities
• B. Leads
• C. Campaigns
• D. Accounts
• E. Solutions
• F. Cases
• G. Contacts

(44) Which of the following are actions triggered by workflow rules?

• A. Email
• B. Task
• C. Field update
• D. Record update
• E. Record creation
• F. Outbound message
• G. Time trigger

(45) If a lead is converted without a value in the company field, what happens?

• A. A Business Account is created
• B. A Person Account is created
• C. You will be prompted to decide whether to create a Person or a Business Account
• D. Nothing

(46) When you add a custom object tab, all of the following will be accessible with the object EXCEPT

• A. Recent Items
• B. Sidebar Search
• C. Added to New Link/Create New Object Drop Down
• D. Custom Object Reports

(47) All of the following objects may have a queue EXCEPT

• A. Accounts
• B. Cases
• C. Leads
• D. Custom Objects

(48) You can use standard reports when creating Dashboards

• A. True 
• B. False

(49) Who can select the "sharing" button on Account and Opportunity records?

• A. The Record Owner, System Administrator, and a User shared to the record
• B. The Record Owner, a User shared to the record, and any User above the Record Owner in the Role Hierarchy
• C. The Record Owner, a User above the Record Owner, and the System Administrator
• D. The Record Owner and System Administrator

(50) YOU are working with a Professional Edition organization. They wish to install the Expense Tracker which requires the use of 4 custom tabs, 3 custom objects, and one custom app. If the company is already using 4 applications, 36 custom objects, and 7 custom tabs, what will happen when they try to install Expense Tracker?

• A. They will not be able to complete the installation process as they have reached the maximum number of custom tabs
• B. They will not be able to complete the installation process as they have reached the maximum number of custom objects
• C. The installation will succeed
• D. The installation will succeed, but only the reports