Salesforce Admin Dump 정답/해설 (2)

 

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ADX-201 시험 - Salesforce실제시험문제와 답 - 248문항 - 온라인 연습

 

(79) Cloud Kicks has a custom object called Shipments. The Company wants to see all the shipment items from an Account page. When an Account is deleted, the shipments should remain. What type of relationship should the administrator make between Shipments and Account?

A. Shipments should have a lookup to Account

 

(80) At Universal Contatiners, there is a custom field on the Lead named Product Category. Management wants this information to be part of the Opportunity upon lead conversion. What action should the administrator take to satisfy the request?

C. Create a custom field on the Opportunity and map the two fields

 

(81) Support reps at Cloud Kicks are reporting that when they try to close a case, the Closed option in the Case Status picklist is missing. CK has asked the administrator to find a solution. Why are the support reps unable to see the Closed option in the specified picklist?

A. The Case record type is missing Closed as a picklist value

 

(82) The events manager at dream house realty has a hot lead from a successful open house that needs to become a contact with an associated opportunity. How should this be accomplished from the campaign keeping the associated campaign member history? 

C. Convert the lead from the campaign member detail page.

 

(83) The administrator at Universal Container wants to add branding to salesforce. Which two considerations should the administrator keep in mind? Choose 2 answers.

C. Up to 150 custom themes can be created, modified, or cloned from the built-in themes.

D. Chatter external users see the built-in Ligntning theme only.

 

(84) Northern Trail Outfitters has the Case Object set to private. The support manager raised a concern the reps have a boarder view of data than expected and can see all cases on their groups dashboards. What could be causing reps to have inappropriate access to data on dashboards?

C. Dynamic Dashboards

 

(85) The sales manager at cloud kicks approves time off for their employees. They asked the administrator to ensure these requests are seen and responded to by a backup manager while the sales manager is out on vacation. What should administrator use to fulfill the requirement?

A. Delegated approver

 

(86) The administrator for Cloud Kicks needs to give access to a new custom object with custom fields to more than one use. Which two options should an administrator use to meet this requirement? Choose 2 answers.

A. Add to manual shaing list

B. Assign permission set group to Users

 

(87) An administrator is planning to use Data Loader to mass import new records to a custom object from a new API. What will the administrator need to do to use the Data Loader?

B. Append their security token at the end of their password to login.

 

(88) An administrator creates a custom text area field on the Account object and adds it to the service team’s page layout. THe services team manager loves the addition of this field and wants it to appear in the highlights panel so that the services reps can quickly find it when on the Account Page. How should the administrator accomplisth this?

B. In the Account object manager, create a custom compact layout.

 

(89) An administrator at Cloud Kicks needs to export a file of closed won opportunities from the last 90 days. The file should include the Opportunity Name, ID, Close Date, and Amount. How should the administrator export this file?

D. Data Loader

 

(90) Ursa Major Solar has its business hours set from 9:00AM to 5:00PM for the reps that are on pacific time. The reps on Eastern Time need business hours set to start 3 hours earlier to cover for support. How should an administrator solve for this issue?

C. Create one set of business hours per time zone

 

(91) Universal Containers is trying to improve the user experience when searching for the tight status on a case. The company currently has one support process that is used for all record types on cases. The support process has 10 status values. Service reps say they never need more than five depending on what kind of case they are working on. How should the administrator improve on the current implementation?

C. Review which status choices are needed for each record type and create support processes for each that is necessary.

 

(92) Which setting on a profile makes a tab hidden in the All App Launcher or visible in their app, but still allows a user to view records that would normally be found under this tab?

D. Tab Settings.

 

(93) Sales reps miss key fields when filling out on opportunity record through the process. Reps need to move forward Win unable to enter previous stage. Which three options should the administrator use to address this need? Choose Three answers.

A. Enable guided selling

B. Use Validation Rules

E. Mark fields required on the page layout

 

(94) An administrator wants to create a form in Salesforce for users to fill out when they lose a client. Which automation tool supports creating a wizard to accomplish this goal?

D. Flow Builder

 

(95) Universal Containers administrator has been asked to cerate a many-to-many relationship between two existing objects. Which two steps should the administrator take when enabling the many-to-many relationship? Choose 2 answers

A. Create a junction with a custom object

B. Create two master detail relationships on the new object.

 

(96) The sales manager at Cloud Kicks wants to set up a business process where opportunity discounts over 30% need to be approved by the VP of sales. Any discounts above 10% need to be approved by the user’s manager. The administrator has been tasked with creating an approval process. Which are two consideration the administrator needs to review before setting up this approval process?

A. Create a custom Discount field on the opportunity to capture the discount amount.

B. Populate the manager standard field on the sales users’ User Detail page.

 

(97) Dreamhouse Reality just announced its new home offering. This product is unlike anything the company has offered in the past and follows a different business model. What should the administrator configure to meet this requirement?

C. Create a new sales process

 

(98) AW Computing has six sales teams in a region. These teams always consists of the same account manager, engineer, and assistant. What should the administrator configure to make it easier for teams to collaborate with the same customer?

B. Enable account teams and show the users how to set up a default account team.

 

(99) The administrator at could kicks has been told that users are unable to add repeating tasks in salesforce. Which two solutions the administrator use to ensure users are able to do this? Choose 2 answers.

A. Enable creation of Recurring Tasks in Activity Settings

C. Add create Recurring series of Tasks field on Page Layouts.

 

(100) Universal Containers has two sales teams, Sales team A and Sales team B. Each team has their own role in tech role hierarchy. Both roles are subordinates of the same Manager role. How should the administrator share records owned by sales team A with Sales team B?

D. Owner based sharing

 

(101) A user at Cloud Kicks is having issues logging in to Salesforce. The user asks the administrator to reset the password. Which two options should the administrator consider when resetting the user’ password? Choose 2 answers.

C. Resetting a locked-out user’s password automatically unlocks the user’s account

D. After resetting a password, the user may be required their idivide to successfully log in to Salesforce.

 

(102) What are three characteristics of a master-detail relationship? Choose 3 answers.

A. The master object can be a standard or custom object

D. Roll–up summaries are summaries are supported in master-detail relationships

E. The owner field on the detail records is the owner of the master record

 

(103) An administrator at Universal Containers is reviewing current security settings in the company’s Salesforce org. What should the administrator do to prevent unauthorized access to Salesforce.

B. Enable multi factor authentication

 

(104) Northern Trail Outfitters wants to calculate how much revenue has been generated for each of its marketing campaigns. How should an administrator deliver this information?

A. Design a standard Campaign report and add the value Won Opportunities in Campaign field.

 

(105) The client services and customer support teams share the same profile but have different permission sets. The Custom object retention related list needs to be restricted to the client services team on the Lightning record page layout. What should the administrator use to fulfill this request?

C. Component Visibility

 

(106) Northern Trail Outfiters wants to initiate expense reports from Salesforce to the external HR system. This process needs to be reviewed by managers and directors. Which two tools should and administrator configure? Choose 2 answers.

B. Outbound Message

C. Approval Process

 

(107) Cloud Kicks has the organization-wide sharing default set to private on the shoe object. The sales manager should be able to view a report containing shoe records for all of the reps on their team. Which 3 items should the administrator configure to provide appropriate to the report? Choose 3 answers.

B. Folder access

C. Report subscription

E. Role hierarchy

 

(108) Universal Containers (UC) would like to count the number of open cases associated with each account and update the account with this value every Friday evening. UC has several hundred open cases at any given time. What should the administrator use to complete this request?

D. Use a scheduled flow

 

(109) Cloud Kicks (CK) stores information about specific costumers in Contacts and information about shoes and accessories in a custom Merchandise object. What should the CK administrator use to represent that Contact can be interested in multiple pieces of Merchandies?

D. Junction object

 

(110) An administrator has been asked to update a flow that was created as part of a recent update. When the administrator opens the flow for editing. The Flow toolbox offers only four elements: Assignment, Decision, Get Records, and Loop. What would cause this?

C. The flow is a before save flow.

 

(111) Ursa Major Solar wants to know which of its marketing efforts are helping the team with Opportunities. What should and administrator configure to provide these insights?

B. Campaign Influence

 

(112) Ursa Major Solar is noticing a decrease in deals with a cross-sell opportunity type and wants to share all cross-sell opportunities with a team of subject matter experts in their organisation. The company has different roles, and the organization wide default opportunity is set to private. How should the administrator accomplish this?

A. Add the subject matter experts to public group and give them access to records with a criteria-based sharing rule.

 

(113) An Administrator wants to trigger a follow-up task for the opportunity owner when they close an opportunity as won and another task after 60 days to check in with the customer. Which two automation tools should the administrator use? Chooseo 2 answers.

A. Process builder

C. Field Update

 

(114) Sales users at Universal Containers are reporting that it is taking a long time to edit opportunity record. Noramlly, the only field thay are editing is the Stage field. Which two options should the administrator recommend to help simplify the process? Choose 2 answers.

B. Add a path for stage to the opportunity record page

C. Configure an auto launched flow for Opportunity editing

 

(115) The administrator at Universal Container has created two objects: Containers_c, Purchase_c. Management has requested that all container records display on purchase records in Salesforce. Which type of relationship between Containers_c and Purchase_c should satisfy the requirement?

B. Formula Field

 

(116) A Sales user is trying to manage Campaign Members for an upcoming networking event. The user can view the Campaign, but add new Campaign Members of update Member statuses. How can an administrator troubleshoot this problem?

A. Make sure the Marketing User Checkbox is checked on the user record page

 

(117) A new Sales Rep at Ursa Major has a qualified lead that is ready for conversation. When using the Lead Conversion process, which two records can be created? Choose 2 answers.

A. Account

D. Contact

 

(118) Sales managers would like to know what could be implemented to surface important values based on the stage of the opportunity. Which tool should an administrator use to meet the requirement?

B. Path key fields

 

(119) Ursa Major Solar offers amazing experiences for all of its employees. The employee engagement committee wants to update while restricting other employees from posting. What should the administrator create to meet this request?

B. Chatter Broadcast Group

 

(120) An administrator at AW Computing has been asked to help the Support team with report folders. They want a folder called Support Reports and two folders underneath called Helpdesk and R&D. The Support organization uses public groups for Support Agents, R&D, and Managers. Support agents should be able to run Helpdesk reports, but should not be able to view R&D reports. Support managers should be able to view and edit all reports. Which two ways should these folders be shared? Choose 2 answers

B. Share the Helpdesk folder with Support Managers with Edit access

C. Share the Support Reports folder with Support Managers with Edit access

 

(121) Cloud Kicks is introducing a new shoe model and wants to advertise on TV, radio, print and social under the banner of a called New Runners. In addition, total statistics for this marketing effort need to be aggregated and visible. Which feature should the administrator use to implement this functionality?

D. Master-detail relationship

 

(122) Cloud Kicks(CK) has new administrator who is asked to put together a memo detailing salesforce uses to budget for upcoming license purchases. Where should the administrator go to find out what type of licenses CK has purchased and how many are available.

B. User Licenses Related List in Company information

 

(123) The service manager at Ursa Major Solar wants to let customers know they have received their cases via email and their websites. Medium-priority and high-priority cases should receive different email notification then low-prioirty cases. The administrator has created email templates for this purpose. How should the administrator configure this requirement?

D. Create one auto-response rule. Configure three rule entry criteria and set a filter for case priority. Select the appropriate emai template for each rule entry.

 

(124) Dreamhouse realty wants to offer a form on its experience cloud site where inspectors will submit findings from a property inspection. Which feature should an administrator place on the page to fulfill this requirement?

D. Screen Flow

 

(125) Northern Trail Outfitters has requested that when the Referral Date field is updated on the custom object Referral Source, the parent object Referral also needs to be updated. Which automation solution should an administrator use to meet this request?

D. Process Builder

 

(126) The marketing team wants a new picklist value added to the Campaign Member Status field for the upsell promotional campaign. Which two solutions should the administrator use to modify the picklist field values? Choose 2 answers.

A. Add the Campaign Member Statuses related list to the Page Layout.

B. Edit the picklist values for the Campaign Status in object Manager.

 

(127) At Universal Containers, users would like to be able to share Salesforce records with other members of their team, while collaborating around general topics as well. Which are two considerations for enabling this functionality? Choose 2 answers

C. The Add Record action must be configured in the group publisher

D. An administrator needs to create a group to enable record sharing.

 

(128) A sales rep has a list of 300 accounts with contacts that they want to load at one time. Which tool should the administrator utilize to import the records to salesforce?

D. Data import Wizard

 

(129) What will happen to the Chatter post in this situation?

D. The pending Chatter post will be sent in 30 days.

 

(130) Northern Trail Outfitters has two different sales processes: one for business opportunity with four stages and one for partner opportunities with eight stages. Both processes will vary in page layouts and picklist value options. What should an administrator configure to meet these requirements?

D. Separate record types and Sales processes for the different types of opportunities.

 

(131) An administrator has been asked to change the data type of an auto number to field. What should tech administrator be aware of before changing the field?

A. Existing field values will remain unchanged.

 

(132) Universal Containers has a private sharing model for Opportunities and uses Opportunity teams. Criteria-based sharing rules a sales rep at Universal Containers leaves the company and their user record is deactivated. The rep is lager rehired in V administrator activates the older user record. The user is added to the same default Opportunity teams but H no longer able records the user worked on before leaving the company. What is the likely cause?

D. The record were manual shared with the user.

 

(133) Ursa Major Solar uses Opporunity to track sales of solar energy products. The company has two separate sales teams that focus on different energy markets. The Service team also wants to use opportunity to track installation. All three teams will need to use different fields and stages. How should the administrator configure this requirement?

C. Create three sales processes. Create three record types and three page layouts.

 

(134) Marketing users at Cloud Kicks should be able to view and edit converted leads. The administrator has assigned them permission set with the View and edit converted Leads permission. Which two ways can the marketing users now access converted leads for editing? Choose 2 answers. 

A. Find them in the global search result.

C. Utilize a list view where lead status equals Qualified.

 

(135) The DreamHouser Realty team has a master-detail relationship set up with open house as the parent object and visitors as the child object. What type of field should the administrator add to the open house object to track number of visitors?

A. Roll-up Summary

 

(136) Cloud Kicks need to be able to show different picklist values for sales and marketing users. Which two options will meet this requirement? Choose 2 answers.

A. One page layout, two record types, one picklist

B. Two page layouts, one record type, two picklists

 

(137) Universal Containers has enabled Data Protection and privacy its org. Which page layouts will have the individual field available for tracking data privacy information?

C. Contact, Lead, and Person Account

 

(138) An administrator needs to create a one-to-many relationship between two objects with limited access to child records. What type of field should the administrator use?

B. Master-detail field

 

(139) Which three items are available in the mobile navigation menu? Choose 3 answers

C. Chatter

D. Utility Bar

E. Dashboards

 

(140) The administrator at Cloud Kicks updated the custom object Event to include a lookup field to the primary contact for the event. When running an event report. They want to reference fields from the associated contact record. What should the administrator do to pull contact fields into the custom report?

B. Edit the custom Event report type and add fields related via lookup.

 

(141) Which two objects are customizable the Stage Setup Flow? Choose 2 answers.

A. Leads

C. Opportunities

 

(142) The administrator at Ursa Major Solar imported records into an object by mistake. Which two tools should be used to undo this import? Choose 2 answers.

B. Mass Delete Records

C. Data Loader

 

(142) What are three settings an administrator should configure to make it easy for approvers to respond to approval requests? Choose 3 Answers.

A. Update the organizations chatter setting to allow approvals.

B. Enable the organizations Email approval response setting

D. Add the items to approve component to the approvers home page.

 

(143) The administrator at Universal Containers has a screen flow that helps users create new leads. When lead source is “Search Engine”, the administrator needs to require the user to choose a specific search engine from a picklist. If lead source is not “Search Engine”, this picklist should be hidden. How should the administrator complete this requirement?

A. Assign a decision element to direct the user to a second screen to hold specific search engine only when a lead source is “Search Engine”

 

(144) Universal Containers(UC) has a queue that is used for managing tasks that need to be worked by the UC customer support team. The same team will now be working some of UC’s Cases. Which two options should the administrator use to help the support team? Choose 2 answers.

A. Configure a flow to assign the cases to the queue

B. Use assignment rules to set the queue as the owner of the case

 

(145) Cloud Kicks want to have consistency when communication with customers on cases. The company has requested messages to be sent in an email channel with categories to help search for the proper message. Which solution should be administrator suggest to meet this requirement?

D. Prebuilt Auto-Responses

 

(146) Ursa Major Solar uses two different page layout for account records. One page layout reflects the fields related to customer accounts and another page layout includes fields for partner accounts. The administrator has assigned the customer account page layout to sales and support users and the partner account layout to the partner management team. What should the administrator configure to meet this requirement?

D. Create one record type for customer accounts and one record type for partner accounts.

 

(147) Which three aspects of standard fields should an administrator customize? Choose 3 answers.

A. Picklist Values

B. Help Text

D. Decimal Places

 

(148) A team of support users at Cloud Kicks is helping inside sales reps make follow-up calls to prospects that filled out an interest from online. The team currently does not access to the lead object. How should an administrator provide proper access?

B. Configure permission sets.

 

(149) Norther Trail Outfitters is using one profile for all of its marketing users, providing read-only access to the Campaign object. A few marketing users now require comprehensive edit access on Campaigns. How should an administrator fulfill this request?

C. Marketing user checkbox

 

(150) Cloud Kicks has a Cutomer success agent going on leave and needs to change ownership on multiple cases. Which two users are able to fulfill this request? Choose 2 answers.

C. A user with the System Administrator profile

D. A user with the Manager Cases Permission

 

(151) The administrator at AW Computing wants Account Details, related list and chatter feeds to each appear on separate tabs when reviewing an account. Which type of page should the administrator create?

B. Lightnin page tab