Salesforce Admin Dump 정답/해설 (1)

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ADX-201 시험 - Salesforce실제시험문제와 답 - 248문항 - 온라인 연습

(1) DreamHouse Realty (DHR) wants a templated process with a mortgage calculator that generated leads for loans. DHR needs to complete the project within 30 days ans has maxed out its budget for the year. Which AppExchange item should help the administrator to meet the request?

C. Flow Solutions

 

(2) Dreamhouse Realty agents are double-booking open house event nights. The event manager wants to event submission process to help agents fill in event details and request dates.

D. Create a campaign for agents to request event dates

 

(3) A sales rep at Ursa Major Solar has launched a series of networking events. They are hosting one event per month and want to be able to report on campaign ROI by month and series. How should the administrator set up the Campaign to simplify reporting?

C.Configure campaign Member statuses to record which event members attended.

 

(4) Support agent at Cloud Kicks are spending too much time finding resources to solve cases. The agents news a more efficient way to find documentation and similar cases from the Case page layout. How should an administrator meet this requirement?

C. Direct users to Global Search to look for similar cases.

 

(5) Universal Containers wants to provide reseller partners with discounted prices on the products they purchase. How should an administrator configure this requirement?

D. Create a separate PriceBook for reseller partners.

 

(6) Cloud kicks intends to protect with backups by using the data by using the data export Service. Which two consideration should the administrator remember when Scheduling the export? Choose 2 Answers.

A. Metadata Backups are limited a sandbox refresh intervals.

B. Data Backups are limited to weekly or monthly intervals.

 

(7) The VP of sales at Universal Containers wants to prevent members of the sales team from changing an opportunity to a date in the past. What should an administrator configure to meet this requirement?

B.Validation Rule

 

(8) Universal Container wants to prevent its service team from accessing deal records. While service users are unable to access deal list views, they are able to find the deal records via a search. What options should the administrator adjust to fully restrict access?

B.Permission and tab visibility

 

(9) Sales Users at Cloud Kicks are requesting that the data in the industry field on the Account object displays on the Opportunity page layout. Which type of the field should an administrator create to accomplish this?

C.Cross Object Formula Field

 

(10) Dream house realty needs to use consistent picklist values in the category field on accounts and cases, with values respective to record types. Choose 2 options.

C.Global picklist

D.Custom picklist

 

(11) An administration need to store the ID of record type of later use in a flow. Which kind of variable should the administrator use?

D.Record variable

 

(12) The Sales director at Cloud Kicks wants to be able to predict upcoming revenue in the next several fiscal quarters so they can set goals and benchmark how reps are performing. Which two features should the administrator configure? Choose 2 answers.

A.Sales Quotes

C.Forecasting

 

(13) An administrator created a record trigger flow to update contacts. How should the administrator reference the values of the active record the flow is running on?

C.Use the $Record global variable.

 

(14) Universal Container wants to increase the security of their org by requiring stricker user passwords. Which two the following should an administrator configure? Choose 2 answers. 

C.Minimum password length.

D.Password complexity requirement.

 

(15) User have notices that when they click on a report in a dashboard to view the report details, the values in the report are different from the values displayed on the dashboard. What are the two reasons this is likely to occur? Choose 2 answers.

B.The dashboard needs to be refreshed.

D.The running dashboard user and viewer have different permissions.

 

(16) Universal container has a contact Lightning record Page with a component that shows LinkedIn data. The sales team would like to only show this component to sales users when they are on their mobile phones. Choose 2 Answers.

A.Filter the component visibility with User > Profile > name = sales User.

B. Filter the component visiliity with Form Factor = phone.

 

(17) At cloud kicks sales reps user discounts on the opportunity record to help win sales on products. When an opportunity is won, they then have to manually apply the discount up the related opportunity products. The sales manager has asked if three is a way to automate this time consuming task. What should the administrator use to deliver this requirement?

A.Flow Builder

 

(18) AW Computing has added a new custom text field called Market Segment on the Lead object. When a Lead is converted, the new field is not getting copied to the Account record. What should the administrator do to ensure the Market Segment field from a Lead is copied to the converted Account record in routine?

D.Write a record-triggered flow to copy the custom field from Lead to Account.

 

(19) An administrator at Universal Containers has been asked to prevent users from accessing Salesforce from outside of their network. What are two considerations for this configuration? Choose 2 answers.

A.IP address restrictions are set on the profile or globally for the org.

C.Enforce Login IP Ranges on Every Request must be selected 

 

(20) An administrator supporting a global team of salesforce users has been asked to configure company settings. Choose 2 options.

A.Currency Locale

B.Default Language

 

(21) Cloud Kicks has a custom object named shoe. The administrator has been asked to ensure that when a relationship is created between Account and shoe to prevent orphaned shoe records. What should the administrator do to complete this requirement?

D.Create a master-detail lookup.

 

(22) Northern Trail Outfitters has a custom quick action on Account that creates a new Case. How should an administrator make the quick action available on the Salesforce mobile app? 

D.Add the Salesforce Mobile and Lightning Experience action to the page layout.

 

(23) The administrator at Cloud Kicks has been asked to replace two old workflow rules that are doing simple field updated when a lead is created to improve processing time. What tool should the administrator use to replace the workflow rules?

B.Before Save Flow

 

(24) Users at Cloud Kicks are reporting different options when uploading a custom picklist on the Opportunity object based on the kind of opportunity. Where should an administrator update the option in the picklist?

C.Record Type

 

(25) Cloud Kicks executives have notices the opportunity Expected revenue field displays incorrect values. How should the administrator correct this?

D.Change the probability associated with the stage.

 

(26) The administrator at cloud kicks is trying to debug a screen flow that create contacts. One of the variables in the flow is missing on the debug screen. What could cause this issue?

A.The available for input checkbox was unchecked.

 

(27) The administrator at Ursa Major Solar has been asked to change the work Item and Project Custom Object Relationship from a master detail to a Lookup. Which Scenario could prevent the administrator from fulfilling this requirement?

D.Roll-up summary field exist on the master object.

 

(28) When a Cloud Kicks Opportunity closed, the company would like to automatically create a renewal opportunity. Which two authoation tools should an administrator use to accomplish this request? Choose 2 answers.

B.Flow Builder

D.Process Builder

 

(29) Cloud Kicks has created a screen flow for their sales team to use when they add new leads. The screen flow collect name, email and shoe preference. Which two things should the administrator do to display the screen flow? Choose 2 answers.

A.Create a tab and add the scream flow to the page.

B.User a flow element and add the screen flow to the record page.

 

(30) The administrator at Ursa Major Solar need to make sure the unassigned cases from VP customers get transferred to the appropriate service representative within 5 hours. VP Customers have access to support 24 hours a day. How should this be configures?

D.Escalation Rules

 

(31) An administrator has assigned a permission set group with the two-factor authentication for User Interface Login permissions and the two-factor authentication for API Logins permission to a group of users. Which two prompts will happen when one of the users attempts to log in to Data Loader? Choose 2 answers.

A. Users need to connect an authenticator app to their Salesforce account.

C. Users need to download and install an authenticator app on their mobile device.

 

(32) Cloud Kicks wants to track shoe designs by products. Shoe designs should be unable to deleted, and there can be multiple designs for one product across various stages. Which two steps should the administrator configure to meet this requirement? Choose 2 answers.

A. Add a custom master-detail field for shoe designs on the Product object.

B. Create a custom object for shoe designs.

 

(33) Which tool should an administrator use to review recent configuration changes made in their org?

C. Setup Audit Trail

 

(34) Which two actions should an administrator perform with Case escalation rules? Choose 2 answers.

B. Send email notifications

D. Re-assign the Case

 

(35) The administrator for Cloud Kicks has created a screen flow to help service reps ask the same set of questions when customers call in with issues. This screen should be visible from cases. How should the screen flow be distributed?

C. Lightning page

 

(36) Northern Trail Outfitters has hired interns to enter Leads into Salesforce and has requested a way to identify these new records frome existing Leads. What approach should an administrator take to meet this requirement?

B. Define a record type and assign it to the interns.

 

(37) The Cloud Kicks sales manager wants to boost productivity by providing insights at the start of each day. Which three sales-specific standard Lightning components should administrator add to the homepage to meet this requirement? Choose 3 Answers.

A. Activities

B. Path

D. Key Deals

 

(38) What data loss considerations should an administrator keep in mind when changing a custom field type from Text to Picklist? Choose 2 answers.

B. Assignment and escalation rules may be affected.

D. Any list view based on the custom field is deleted

 

(39) Northern Trail Outfitters wants emails received from customers to generate cases automatically. How should the administrator ensure that the emails are sent to the correct queue?

D. Configure Email-to-case so emails are delivered to to the correct queue.

 

(40) Cloud Kicks has the organization wide defaults for Opportunity set to private. Which two features should the administrator use to open up access to Opportunity records for sales users working on collaborative deals? Choose 2 answers.

B. Role hierarchy

C. Sharing Rules

 

(41) Cloud Kicks has decided to delete a custom field. What will happen to the data in the field when it is deleted?

B. The data is permanently deleted.

 

(42) Ursa Major Solar wants to assist users with a guided expense report process to simplify submissions, routing, and authorizations. Which two tools should an administrator use to build this solution? Choose 2 answers.

B. Flow Builder

C. Approval Process

 

(43) When users log in to Salesforce via the user interface, which two settings does the system check for authentication? Choose 2 answers.

C. The user’s profile login hours restrictions.

D. The user’s Two-Factor Authentication for User Interface Logins permissions

 

(44) Northern trail Outfitter wants to use contract hierarchy in its of to display contact association. What should the administrator take into consideration regarding the contact hierarchy?

A. Contacts displays in the contact hierarchy are limited to record-level access by User.

 

(45) Which two solutions could an administrator find on the AppExchange to enhance their organization?

B. Consultants

C. Components

 

(46) Users at Dreamhouse Reality are only allowed to see opportunities they own. Leadership wants an enterprise-wide dashboard of all open opportunities in the pipeline so that users can see how the company is performing at any point in time. How should an administrator create the dashboard without changing any sharing setting?

D. Create a dashboard with the running User set as someone who can see all Opportunities.

 

(47) An administrator gets a rush request from Human Resources to remove a user’s access to Salesforce immediately. The user is part of a hierarchy field called Direct Manager. What should the administrator do to fulfill the request?

A. Freeze the user to prevent them from logging in while removing them from being referenced in the Direct Manager field.

 

(48) DreamHouse Realty regularly processes customer requests for warranty work and would like to offer customers a self-serve option to generate cases. Which two solutions should an administrator use to meet this request? Choose 2 answers.

A. Web-to-Case

D. Email-to-Case

 

(49) Ursa MAjor Solar provides a 1-year warranty on all of the panels it installs. Installation details, along with the warranty information, a captured on a custom object called Installation. The installation record is created by the installer from the mobile app. Customers son receive a longer warranty as a way of increasing customer satisfaction when an installation gets delayed or has issues. How should the administrator configure Salesforce to capture the expiration date of the warranty?

B. Create a formula field to display 1-year from the warrany purchased.

 

(50) Northern Trail Outfitters wants to track ROI for contacts that are key stakeholders for opportunities. The VP of Sales requested that this information be accessible on the opportunity and available for reporting. Which two options should the administrator configure to meet these requirements? Choose 2 answers.

D. Customize Opportunity Contact Role

E. Add the Opportunity Cotact Role related list to the Opportunity page layout.

 

(51) Which item is available in a Lightning App where visibility is limited to the Salesforce Mobile App?

C. Utility Bar

 

(52) Which tool should an administrator use to identity and fix potential session vulnerabilities?

C. Security Health Check

 

(53) A user at Northern Trail Outfitters is having trouble logging into Salesforce. The user’s login history shows that this person has attempted to log in multiple times and has been locked out of the organization. Which two ways should the administrator help the user log into Salesforce?

C. Reset password on the user’s record detail page

D. User the unlock buggon on the user;e record detail page

 

(54) Universal Containers requires a different Lightning page to be displayed when Accounts are viewed in the Sales Consloe and in the Service Console. How should an administrator meet this requirement?

A. Update page layout assignments.

 

(55) The administrator has been asked to automate a simple field update on the account. When a support agent changes the status of the account to ‘Audited’, they would like the system to automatically update the Audited date field on the account with today’s date. Which tool should the administrator use to complete this automation?

B. Formula Field

 

(56) AW Computing occasionally works with independent contractors, who the company stores as Contacts in Salesforce. Contractors often change agencies, and AWC wants to maintain the historical accuracy of the record. What should AWC use to track Contacts?

D. Enable Contacts to multiple Accounts

 

(57) Cloud Kicks is working on a better way to track its product shipments utilizing Salesforce. Which field type should an administrator use to capture coordinates?

A. Geolocation

 

(58) An administrator at Dreamhouse Realty wants an easier way to assign an agent capacity and skill set. Which feature should the administrator enable to meet this requirement?

B. Omni-Channel

 

(59) An administrator at Northern Trail Outfitters is creating a validation rule. Which two functions should the administrator use when creating a validation rule? Choose 2 answers.

B. Error condition formula

C. Error message location

 

(60) The Human resources department at Northern Trail outfitters wants employees to provide feedback about the manager using a custom object in Salesforce. It is important that managers are unable to see the feedback records from their staff. How should an administrator configure the custom objects to meet this requirement?

B. Define a criteria-based sharing rules

 

(61) Cloud Kicks wants to try out an app from the AppExchange to ensure that the app meets its needs. Which two options should the administrator suggest? Choose two answers.

B. Download into a Trailhead Playground.

C. Install in a sandbox

 

(62) The Marketing team at Cloud Kicks uses campaigns to generate product interest. They want custom picklist values for the campaign member Status field for each campaign they run, currently, they ask the administrator to add or delete values, but this is very time consuming. Which two user permission should allow the Marketing team to customize the campaign member status picklist values themselves? Choose 2 answer.

B. Marketing user feature license

D. Edit permission for campaigns

 

(63) The administrator at Cloud Kicks has a Custmo picklist field on Lead, which is missing on the contact when leads are converted. Which two items should the administrator do to make sure these values are populated? Choose 2 answers.

A. Create a custom picklist field on Contact.

C. Mat the picklist field on the Lead to the Contact

 

(64) An administrator at Cloud Kicks wants to deactivate a User who has left the company. What are two reasons that would prevent a user from being deactivated? Choose 2 answers.

B. The User is in a Custom hierarchy field

C. The User is assigned in workflow email alert.

 

(65) A sales rep has left the company and an administrator has been asked to re-assign all their accounts and opportunities to a new sales rep and keep the team as is. Which tool should an administrator use to accomplish this?

B. Mass Transfer Tool

 

(66) Sales and Customer Care at Ursa Major Solar need to see different fields on the Case related list from the Account record. Sales users want to see Case created date and status while Customer Care would like to see owner, status and contacts. What should the administrator use to achieve this?

C. Page Layout editor

 

(67) Ursa Major Solar wants its sales reps to be aware when they are speaking with high-profile customers. Which two options should bee added to the Lightning record pages to achieve this? Choose 2 answers.

A. Custom Component

D. Component Visibility Filter

 

(68) Executives at Cloud Kicks have reported that their dashboards are showing inaccurate data. The administrator has discovered been changing the source reports. Which two actions should the administrator take to preserve the integrity of the source report? Choose 2 answers.

A. Create a new report folder with viewer access

C. Mote the dashboard reports to the view-only folder

 

(69) What should administrator use as an identifier when importing and updating records from a separate financial system?

B. External ID

 

(70) The support manager at Cloud Kicks wants to respond to customers as quickly as possible. They have requested that the response include the top five troubleshooting tips that could help solve the customer’s issue. What should the administrator suggest to meet these requirement?

A. Auto-Response Rules

 

(71) Northern Trail Outfitters has deployed my domain. The Chief Marketing Officer wants to make sure that all the Salesforce users log in using the branded login URL. There needs to be a grace period for the user’s bookmarks to be updated. How should the administrator configure the policies in my domain settings?

C. Set the redirect policy to Redirect with a warning to the same page with the domain.

 

(72) Cloud Kicks has asked the administrator to test a new screen flow that create contacts. What are two key components of testing the flow? Choose 2 answers.

B. Run the flow using it to create contacts.

D. Test the flow in a sandbox.

 

(73) The standard Lead Rating field has picklist values of  Hot, Warm, and Cold. A list of new leads was importance without errors even though several records had the value of Unrated in the Rating field. How were these records added without error?

A. The Restricted picklist checkbox was unchecked.

 

(74) Tha administrator at AW Computing wants to send off client welcome tasks and a welcome email to the primary contact automatically when an Opportunity is Closed won. What automation tool best accomplishes this?

D. Process Builder

 

(75) The administrator at Cloud Kicks has created an approval process for time off requests. Which two automtated actions are available to be added as part of the approval process? Choose 2 answers

A. Field Update

D. Email Alert

 

(76) Sales managers would like to know what could be implemented to surface important values based on the stage of the opportunity. Which tool should an administrator use to meet this requirement?

C. Path Key field

 

(77) Cloud Kicks wants to update a screen flow so that if the checkbox field High Value Customer is set to true, the first screen is skipped and the user is directed to the second screen. How should the administrator configure the decision element?

A. Use the equals operator and {!$GlobalConstant.True} as the value.

 

(78) An administrator at Dreamhouse Reality needs to create customized paged for the salesforce mobile app. Which two types of pages could an administrator build and customize using the Lightning App Builder? Choose 2 answers.

C. App page

D. Record page